Frequently Asked Questions

To book your event, simply fill out our online booking form available on our website. Please provide us with details such as the date, time, location, and the number of guests. Once we receive your request, we’ll confirm availability and finalize the details with you.

Our standard booking is for 2 hours and we will arrive 30 minutes prior to set-up.

Yes, we offer custom branding options for your event. Please contact us to discuss your specific branding needs and we'll work with you to create a unique experience.

To request a cancellation or refund, please contact us directly as soon as possible. Cancellations made at least 48 hours before the event are eligible for a partial refund. Please note that the $75 deposit is non-refundable. Reach out via email, and we’ll be happy to assist with your request.